At International Student Insurance we have recently been the target of a malicious phone scam. Our phone number is being spoofed by a disreputable telemarketing company and used to call individuals throughout the United States and around the world. Individuals who have received a call from these telemarketers are also a victim in this scam and should not give out any personal information.
The Federal Communications Commission defines illegal spoofing as the following: “Caller ID spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activity or sold illegally, but also can be used legitimately, for example, to display the toll-free number for a business.”
Please note that we do not call potential customers asking for business, and we will never call you asking for personal information over the phone. If you have received an abusive call, the call was not from us – even if you call back the number from caller id and it directs to us. Instead, the fraudulent callers have spoofed our number.
We have reported this situation to the FCC and FTC for investigation. We regret any inconvenience this may have caused you and are doing everything possible to stop this from continuing. You can learn more about robocalls and spoofing from the Federal Trade Commission, and you can use that same link to report the abusive call.