Dafne made my experience simple and fast. She answered all my questions, and I was able to make a decision and buy a policy within 5 minutes.

I was assisted by Debra, and she did an excellent job explaining the various insurance plan options. She was knowledgeable and patient. Her professionalism and clarity made the entire process much easier.

The team, and Joss, is extremely responsive and patient. Everybody is kind and takes time to explain and answer all the questions. It is not easy for us coming from a very different background and healthcare system to understand the complicated system of maximum coverage, deductibles, etc. But all my questions were answered quickly every time.

I love how kind and respectful our agent was, very helpful and knowledgeable. Given a full run down of our insurance, even with an estimated price. Overall great experience, will definitely recommend to others.

Debra spend a lot of time on the phone patiently helping me understand the differences between policies and what they all meant. I very much appreciated her help!

The process was smooth, efficient, and well-organized, which made everything stress-free. A special thanks to Paola, who assisted me during the call. She was exceptionally professional, patient, and kind.

Outstanding support and super fast. My son went to get his student VISA and his medical insurance wasn’t sufficient, I found ISI and the customer service was outstanding. Purchased 1yr of insurance in 30 minutes… VISA approved, Thank you!!

After calling customer service three times to solve a complicated backdating request for my university waiver, Staci was the only one who successfully helped me. She made a very difficult process seem easy and saved me so much stress. Thank you, Staci, for your outstanding support! Five stars!

Megan was a very clear and pleasant communicator who made transactions very fast and easy. Highly recommend!

I received outstanding service from Joss. I needed health insurance for J1 visa compliance under a very tight time constraint, Joss handled my request promptly, professionally and patiently with my never-ending questions. The process was smooth and I truly value dedication and customer care demonstrated by Joss and the Company in general.

Whenever I need assistance they respond easily and quickly. Joss was the one who helped me last time. He answered all my questions clearly and efficiently. Thank you Joss!

Thank you Paola Torres for the assistance that you gave me esp for your patience. Even if it took us more than 30 minutesto renew the insurance of my son, you still helped me with what I need to do. I appreciated your hard work. Congratulations and thank u again.

Very fast and helpful service ! My J-1 insurance form was completed within a few hours. Special thanks to Staci, Joss, and Dafne for their support.

Student is going on holiday in another country and as a parent I was concerned about how health coverage would work, Debra was able to put my concerns at rest and now I feel more comfortable with the upcoming travel plans. Thanks, ISI!

Great customer service! Special mention to Dafne for assisting me throughout the entire process. Also mention Megan for quickly responding my emails!

I recently completed a cancellation process (cancellation due to personal reasons and not due to the company's service). The experience was smooth, fast, and efficient. Dafne, Paola, and Megan were extremely helpful throughout and made the entire process easy and stress-free. Thanks!

Grace was very professional and quick. I was able to obtain the insurance and a very good rate. Again, Grace was very good. I will hope to speak with her in the future when need again.

Megan was super helpful and very knowledgeable. It was such a smooth conversation and I appreciate her insight and quick response to my concerns.

The agents were wonderful, so nice and patient! They waited and made sure that I was very satisfied. That was an amazing experience! There are still very wonderful people in the world!

I truly appreciate the staff’s patience, efficiency, and support in always helping for the benefit of customers. Special thanks to Debra and Dafne for their excellent efforts in handling complicated issues.

I recently worked with Megan for my international student insurance. She had great customer service and helped me resolve my issue quickly! Professional, patient, and made everything easy to understand.

Mikayla made this so easy!! Buying my daughter insurance for while she is in the US was stress-free and I was so impressed with how Mikayla led me through every aspect. A+ service.

I spoke with DEBRA, today at ISI, she is absolutely fantastic...she's patient, she explains everything clearly and give clear answers when asked a question and on top of that she's very friendly and polite - she made the transaction very east and a pleasure, she is a HUGE asset!

Very quick and accurate responses via email from the support team. Dafne Saucedo responded quickly to my questions and concerns regarding one insurance plan, and suggested a more accessible and appropriate plan for me. Couldn't ask for more from an insurance company.

Laura asked my concern understood what was wrong and dealt with it in one minute. On top of that, she waited for me to confirm all the details were correct via email so I was comfortable before saying good-bye. Great first experience.