How Insurance Works

Posted on Friday, June 17th, 2011 at 4:33 pm

Once you have an insurance policy with International Student Insurance (whether it is the Student Secure plan, the Atlas plan, or the Citizen Secure plan), you can rest assured that you are protected in the event that you get sick or have an accident while traveling or studying abroad.

Whether you go to the doctor or hospital, your provider will expect to be paid for any services and treatments given during your visit. Depending on your provider, your doctor or hospital may accept direct payment from the insurance company, or you may need to pay first and then be reimbursed.

Some insurance plans have a network of doctors and hospitals that are contracted to accept direct payment. This means that your expenses will be paid directly from the insurance company to the doctor or hospital. With the Student Secure, Atlas or Citizen Secure plan there is an optional network you can use called the CMN Network. If you choose to go to an in-network provider, they have agreed to accept direct payment. If you go outside the network, it will be up to the provider on how they want to receive payment.

If you have already paid for the doctor visit or your provider requires you to pay upfront, you will need to file a claim. To do this, you will need to attach your bills, receipts, and a Claimant Statement to show proof of claim. With the Student Secure, Atlas Travel, and Citizen Secure plan, this information can be submitted by email, fax or mail. Once your claim is received and reviewed, you will receive an Explanation of Benefits and reimbursement. Your Explanation of Benefits outlines what medical treatment and services were paid according to the benefits on your insurance plan. This help you know what is covered and to make sure that your insurance plan is working for you!

Posted by ahoontrakul

Originally from Thailand, Apinant grew up in the United States and has extensive international experience traveling throughout Asia, Australia, North America and Europe. He has lived, studied and worked abroad in China, England, Taiwan and Thailand. Apinant is a graduate of the University of Florida with a Masters in International Business and a Bachelors of Science in Business Management.