Bought your Student Defender plan before November 2, 2026? Your telemedicine provider is MD Live.
Go to MD Live →
Recuro Virtual Urgent Care
If you purchase the Student Defender plan, your insurance plan includes access to Recuro Virtual Urgent Care. You can talk to a board-certified doctor by phone or video, 24 hours a day, 7 days a week, while you're in the United States.
Getting Started
You don't need to register for Recuro. Your access is set up automatically after you enroll.
Please note that your Recuro access is usually ready about 2 days after you enroll, or up to 4 days if you enroll on a Friday.
1
Log in to your Student Zone and select "Start a telemedicine visit."
2
Or call Recuro Member Services at 855-6RECURO, available 24/7.
3
You can also use the Recuro app or visit member.recurohealth.com
You will now be able to talk to a doctor!
Frequently Asked Questions
Learn more about Recuro below.
What is telehealth?
Illness or injury can strike suddenly. Telehealth gives you access to medical help by phone or online, any time, day or night. With Recuro, you can talk to a board-certified doctor and get a diagnosis and treatment plan, including prescriptions for common medications when needed.How does Recuro work?
Start a visit from your Student Zone, the Recuro app or by phone. You can choose a phone or video visit, on your phone, tablet or computer. You can also book visits in advance. If you need in-person or emergency care, the doctor will tell you where to go.What health concerns can Recuro help treat?
Recuro doctors can help with common, non-emergency health issues, such as:- Acne and rashes
- Allergies
- Cold, flu and cough
- Ear problems
- Fever and headache
- Stomach problems, nausea and vomiting
- Insect bites
- Pink eye
- Respiratory issues
- Urinary tract infections and vaginitis
Can I get a prescription?
When medically necessary, Recuro doctors can send a prescription to your local pharmacy. Prescriptions are covered according to your plan's benefits. To pay the lowest cost, use a pharmacy in the CVS Caremark network.What if I need a referral?
If Recuro refers you for follow-up care, those visits are handled by your insurance. Submit them to SISCO, your plan's claims administrator, for processing.Can I use Recuro outside the United States?
No. Recuro is available only while you're in the United States. Treatment outside the United States isn't covered by your Student Defender plan.What languages are available?
Visits are available in English and Spanish. Translation is available for other languages.
Please note — There may be some circumstances where Recuro will treat a condition that your insurance plan does not cover. If you are given a prescription or referral for an injury or illness that isn't covered, these costs will not be covered under your insurance plan when you submit a claim. Please review your certificate of coverage for your full plan benefits and exclusions.