For every new injury and illness you have (even if the provider is billing directly to the claims team), you will need to submit the following documents:
- Fully completed claim form. You will also need to complete the accident form if your visit to the doctor was the result of an accident. (download links below)
- Copy of photo page of your passport
- Copy of your I-20 or DS2019, if applicable
- Copy of your visa in your passport
We recommend that you scan all these documents, or take a picture with your phone, and email them to the claims team for faster processing. They can be emailed to CustomerCare@imglobal.com.