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international student health insurance


Issue 3 - August 2011

International Student Insurance Newsletter

Homepage Contact Us School Requirements

Welcome to our 3rd Newsletter of the year!


This month we are in full swing for the upcoming school semester! Students from all over the USA, Finland and around the world are calling into our customer service team to get the right insurance plan, or to get help with waiving out of their school's insurance plan. If you need help or advice with your insurance plan, let us know and we will be happy to help you.


We also just launched our first iPhone app for current customers - so please also check that out!


Ross Mason

Newsletter Editor



>> Forward to a friend

> Student Zone iPhone App

iphone appWe are proud to launch our very first iPhone app, providing our customers with instant access to their account and main features of their insurance plan directly from their Apple iPhone. The free application provides our clients with access to:

  • Mobile Access to your account, including:
    • Update your personal details
    • Renew your coverage
    • View claims information
    • Update credit card information
    • View your insurance ID card
  • Quick access to the insurance helpline
  • Provider search
  • Contact information for help and assistance

Download the app today:



> Waive out of your School's Insurance Plan

With the new school semester right upon us, students are doing everything they need in order to register for classes. Insurance is just one component that most schools require, and you will need to either purchase your school’s insurance plan or show that you have comparable coverage.

The Student Secure plan will meet most school requirements (you can check to see if we meet your insurance requirements on the School Requirements section of our website) and is usually more affordable - typically saving you money while providing comprehensive coverage. If your school requires you to complete a waiver form - we will help you get this completed:

Step 1 - Purchase your plan online

Step 2 - Complete your section of the waiver form

Step 3 - Either email or fax the waiver form to our offices


Fax Number - +1 (904) 212-0412

Email - info@InternationalStudentInsurance.com

We will have the waiver form completed and sent directly to your school usually within 24 hours!


> Seeking Treatment - Best Practices

In the event you get sick or injured and need to seek medical care, there are a few steps you can take to make sure you are treated quickly and without any hassles. Your insurance plan with ISI includes an optional provider network. If treatment is sought within that network, most providers will send the bills directly for processing, allowing you to avoid paying out of pocket. Here are a few steps to follow:

Urgent Care Clinics - In the USA, urgent care clinics are the best place to seek treatment as an international student. You do not need an appointment, and can just show up for immediate care.

Bring your ID Card - Without your insurance ID card, providers will bill you directly. ALWAYS remember to bring and present your insurance ID card when receiving any treatment.

Online Provider Search - Spend a few minutes now and locate an urgent care clinic that is near you and part of the plan network. Write this down and keep this information with you. When you are sick, the last thing you’ll want to do is spend time trying to locate a provider!



Hopefully with these very simple steps, if you do need to seek any treatment it will be a smooth and easy process!


> Study in the USA iPhone App

If you are an international student, or currently studying in the USA, the InternationalStudent.com iPhone app is just for you! Packed full with useful information for students, the app provides a complete guide with over 100 pages of content about studying in the USA, state-by-state guide for students who want to learn more about particular states, mobile concierge service, featured universities across the USA and much more! With updates coming throughout the year, our iPhone App will only get better as more content and features are added.


Please also take 1 minute of your time and vote for the App in the WYSTC App Yap competition - your help and support is appreciated and will help us grow our services for international students.


> Final Word

We hope you enjoyed this month's newsletter, and best of luck to you as you pursue or help others pursue an international education! As always please contact us with any questions or comments you have about the newsletter - we love to hear from you!

224 First Street - Neptune Beach - FL 32266 - USA


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